Call Center

Nowadays the call center is an essential part for customer relationship, information provider or even telemarketing for the organizations.

However, most of the organizations may need to reduce the calling cost or to manage easily with most competitive cost and maintenance.

This would lead to the question of any call center solution that can work on this.

We would like to introduce 3dB SMART call center solution, the hybrid IP-PABX, which can complete any programmable system of call center.

With an ease to configure the call center program by using the web browser and high quality and reliable hardware make it seamless.

With the enhanced call center for your organization, your productivity and relation to customer will be improved significantly.

 

Features

  • Cost effective call center with the high-end features
  • Various call routing support including skills based ACD
  • Full computer telephony integration features
  • CRM feature add-on available for enhancing the specific business
  • Advance production report for agent and supervisor for each call center group or team.

view 3dB SMART Call Center Brochure (PDF)